Frequently Asked Questions
At Seoul Beauty Trade, we believe that great skincare begins with understanding — and we’re here to make your beauty journey effortless, transparent, and joyful.
Our mission is to bring you the very best of authentic Korean skincare, trusted by professionals and loved by beauty enthusiasts worldwide. Every product we offer is carefully selected to deliver visible results while maintaining the gentle, skin-loving philosophy that defines K-Beauty.
We know that shopping for skincare online can raise many questions — from shipping and delivery times to choosing the right routine for your skin type. That’s why we’ve created this FAQ section: to give you clear, honest answers and help you enjoy a worry-free shopping experience.
Whether you’re discovering K-Beauty for the first time or perfecting your routine, our goal is to help you feel confident, informed, and inspired — every step of the way.
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, Shop Pay, and Klarna for flexible payments.
If you want to change or cancel your order, kindly reach out to us at sale@seoulbeautytrade.com. We'll do our best to assist you. However, once our warehouse team has processed your order, we regret that we cannot accommodate any modifications or cancellations.
All orders usually ship within 1–3 business days after payment confirmation (processing). While delays might occur on public holidays or due to unforeseen circumstances, we strive to deliver your order as promptly as possible.
Delivery Time
📦 Estimated delivery takes 6 to 11 business days worldwide.
🚨 In some cases, such as high-season periods or when an item is temporarily out of stock, delivery may take up to 21 days.
Delivery charges are calculated during checkout. We offer free delivery worldwide for all orders over €89.
We guarantee that all our beauty products are a 100% authentic. We only work with K-beauty brands and their official suppliers to make sure our products are authentic and high-quality.
We have more than 40 top k-beauty brands available on our website, If you can't find your favorite brand, send us a message at contact@seoulbeautytrade.com
There are occasions when certain items may be temporarily out of stock. Please use the 'Notify Me When Back In Stock' tab on the product page, and we'll promptly notify you via email once it's available again.
We want you to be fully satisfied with your purchase at K-Beauty Bliss. Please check our Returns Policy page for more information.
